Night desk, St. Louis metro · filed overnight Emergency symptoms: call 911, not a clinic
Spine Health WireWire service · night desk
St. Louis metro editionSpine and back injury after a crash
Nearest room: Hazelwood

Wire 05 / Logistics

How to get on the schedule this week.

The call, the first visit, what to bring, what to say. Three rooms, three numbers, hours that fit around a shift, and the bright line that skips the clinic entirely.

Dateline St. Louis metroFiled 2026-08-22Desk Spine Health Wire
An empty chiropractic exam room in early light, an adjusting table with fresh paper, a small spine model on a wall shelf, a clipboard and pen on the counter by the window
An exam room before the first patient. The first visit is an exam, findings on paper, and a plan you can read.

Key takeaways

  • Three rooms: Hazelwood (314) 627-1411, Tesson Ferry (314) 530-5480, O'Fallon (636) 280-0990. All close 12 to 2 daily.
  • The first visit is a history, a physical exam, a diagnosis if findings support one, and a written plan you can repeat out loud.
  • Bring the crash time, your own notes, any ER paperwork, your medications, and your insurance card. Ask the clinic directly how a visit is billed.
  • Emergency symptoms skip the clinic. If the clinic sends you to the ER, that is the system working.

The logistics, stripped down. Three rooms, three phone numbers, hours that fit around a workday, and a first visit that is an exam rather than a sales pitch. Everything on this page is what Missouri Injury Clinic publishes on its own site. Confirm hours on the call.

The call

Pick the room nearest you. Hazelwood in north county at (314) 627-1411. South County on Tesson Ferry at (314) 530-5480. O'Fallon on West Terra Lane at (636) 280-0990. Say it was an auto injury and when the crash happened. If the head was involved, say the head. If you went to an ER first, say that too. Ask for the next opening.

Hazelwood and South County run Monday through Thursday 9 to 6 and Friday 9 to 12. O'Fallon runs Monday, Tuesday, and Thursday 9 to 6, with Wednesday and Friday by appointment. Every room closes 12 to 2 daily, so a call at 12:30 goes to a closed office. Call at 9 or at 2.

The first visit

Expect an exam, not a pitch. The lane the clinic publishes for auto injuries is diagnosis and a treatment plan after a crash, and the first visit is where that starts. A history of the crash: direction of the hit, where you were looking, whether you were braced, whether your head touched anything, what has changed since. A physical exam of the neck, back, and whatever else the crash reached, with range of motion, tenderness, strength, reflexes, and the nerve tests that sort a strain from something that needs a different room. A diagnosis if the findings support one. A written plan you can repeat out loud.

Ask the questions plainly: what did you find, what is the plan, how long before we should expect a change, and what would make you send me somewhere else. A clinician who cannot answer that is not handing you a record worth keeping. Joseph L. Hollingsworth, DC, who runs the clinic, is a chiropractor. He is not a lawyer and he is not an emergency department, and the clinic's own line is putting the CARE back in healthcare.

What to bring

  • When the crash happened, as close to the hour as you can get, and where.
  • What you wrote down that night, if you wrote anything down. The lag page explains why.
  • Where it hurts today, and how that has moved since the crash.
  • ER or urgent care paperwork if you went anywhere first, including any imaging report.
  • A list of medications you take, and any old back, neck, or head history.
  • Your insurance card. Ask the clinic directly how a visit is billed and what they accept. This desk does not publish payment terms for a clinic it does not own.
  • If you already have an attorney, bring their contact so records can be sent where they need to go. You do not need to have decided anything about a claim before you get examined.
One sentence that saves ten minutes"I was rear-ended on Tuesday night on 270, I felt fine at the scene, my neck and low back stiffened up by Thursday, and my head did not hit anything." That is a history. Start there.

What to say if you are not sure it is bad enough

Say exactly that. "I am not sure this is bad enough to come in." The person on the phone has heard it before, and the answer is almost always to come in and let the exam decide. A strain that gets looked at and turns out minor costs you an hour. A strain that gets waited out and turns out not minor costs you a record of what it looked like at the start. That record is a care document first.

The bright line

The clinic is built for planned care. Chest pain, a sudden severe headache, weakness or numbness on one side, trouble speaking, loss of bowel or bladder control, or a head injury with vomiting or worsening confusion is an emergency room trip right now, not a call to a clinic. If the clinic hears any of that on the phone and sends you to the ER instead of booking you, that is the system working, not a wasted call.

After the first visit

Dated visits after the first one are how the arc of recovery gets written down. Is the range coming back, is the sitting tolerance improving, is anything new appearing. Keep the appointments you are given, and keep the three-lines-a-night habit. If the plan is not working, say so. A plan that gets adjusted on the record is a plan that is doing its job.

Bulletin / Missouri Injury Clinic

Call at 9 or at 2. Never at 12:30.

Every Missouri Injury Clinic room closes 12 to 2 daily. Say it was an auto injury, say when, and ask for the next opening.

Get seen this week Call Hazelwood (314) 627-1411
Before anything on this pageChest pain, a sudden severe headache, weakness or numbness on one side, trouble speaking, a loss of bowel or bladder control, or a head injury with vomiting or worsening confusion is an emergency room trip right now, not a call to a clinic.

Also on the wire

Wire 09Hazelwood, Tesson Ferry, O'Fallon. Wire 06A wire service lives on the record. Wire 01Hour zero to day three. Wire 10Twelve questions that come over the wire every week, answered the way the desk answers them. HomeBack to the overnight file.